Legal
Privacy Policy
Last updated June 2026.
Who we are
Intakra is a signal-driven go-to-market platform operated by Soxoa LLC ("Intakra", "we", "us"), based in Sacramento, California. This policy explains what we collect, how we use it, and the choices you have. Questions any time: hello@intakra.com.
Information you provide
Account and workspace details (your name, work email, company, and password or Google sign-in), the ICP, value proposition, and sending configuration you set up, billing contact details, and anything you send us for support.
Information we generate or gather
Public business signals about the target accounts you choose to track — funding, hiring, executive changes, M&A, product launches — drawn from public sources and licensed data providers; product usage, log, and device data; and outreach engagement (sends, opens, replies, bounces) for the campaigns you run.
Cookies & analytics
We use strictly necessary cookies to keep you signed in and secure. Where enabled, we use privacy-respecting product analytics (PostHog) to understand how the product is used. We do not run third-party advertising trackers. You can block non-essential cookies in your browser without losing core functionality.
How we use information
To operate the product (discovery, scoring, assessment pages, and sending on your verified domain), provide support, process payments, secure and improve the service, and meet legal obligations. We do not sell personal information, and we do not use your customer content to train external AI models.
Legal bases (EEA/UK)
Where GDPR / UK GDPR applies, we process personal data to perform our contract with you, for our legitimate interests in operating and improving the service, with your consent where required, and to comply with legal obligations.
Sharing & sub-processors
We share data with vendors that run the service under contract: cloud hosting and database (Vercel, Neon), email delivery (AgentMail / AWS SES), contact and company data (Apollo), payments (Stripe), and product analytics (PostHog). We also disclose information where required by law or to protect rights and safety. A current sub-processor list is available on request at hello@intakra.com.
Your sending domain
Outbound email is sent from your own DKIM-verified domain — never a shared pool — so sending reputation and recipient relationships stay with you. For the prospect data you choose to process, you act as the data controller and Intakra as your processor.
Data retention
We keep workspace data while your account is active and as needed to provide the service, then delete or anonymize it within a reasonable period — unless longer retention is required by law (for example, billing and tax records).
Security
We protect data with encryption in transit, access controls, per-workspace isolation, and reputable infrastructure providers. No system is perfectly secure, but we work hard to protect your information and will notify you of material breaches as required by law.
International transfers
We are based in the United States and may process data there and in other countries where our providers operate, relying on appropriate safeguards (such as Standard Contractual Clauses) where required.
Your rights
Depending on where you live, you may access, correct, export, or delete your personal data, object to or restrict certain processing, and opt out of marketing. Recipients of outbound email can opt out at any time, and we honor suppression. To exercise a right, email hello@intakra.com and we'll respond promptly and free of charge.
Children
Intakra is a business tool, not directed to children and not intended for anyone under 16.
Changes
We'll update this policy as the product evolves and revise the date below. We'll flag material changes in-app or by email.
Contact
Soxoa LLC (Intakra) · Sacramento, California, USA · hello@intakra.com.