Support
Get help with Intakra.
Email us and a person reads it. We usually reply the same business day. This covers the product, your account and billing, and the Intakra MCP connector.
What to include
- The email address on your Intakra account and your workspace name, if you have one.
- What you were trying to do, and what happened instead.
- The page link where it happened, or for an AI assistant, which client you used (for example Claude or ChatGPT) and the connector URL.
- Roughly when it happened, with your time zone, plus any request ID or error message you saw.
- A screenshot, if it helps show the problem.
Never send passwords, sign-in codes, API keys, access tokens, or confidential customer data in a support request.
MCP and connector help
Intakra works with AI assistants such as Claude and ChatGPT through MCP. The MCP guide explains both connectors, the tools each one offers, and what they do not do.
- Public tools, no login
- Connect your MCP client to
https://intakra.com/mcp. It needs no account or API key and only works with what you paste in. - Your Intakra account
- Connect to
https://intakra.com/api/mcpand sign in when asked, then choose your workspace and review the permissions. Step by step instructions are on the setup page. - If a connection fails
- Check that the URL matches one of the two above, then disconnect and connect again so sign-in runs fresh. You can review or revoke assistant access at /oauth/connections.
Account, billing, and your data
For sign-in trouble, billing questions, cancellations, or a request to export or delete your data, email hello@intakra.com from the address on your account. See the privacy policy, terms, and trust and security pages for the details.
Prefer a form or a call?
The contact page has a message form and a link to book a 15-minute call.